Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via AUS Post with tracking and drop-off without signature.
If you prefer delivery by Australia Post extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fee includes postage cost only. Handling fee will not be charged, whereas shipping fee may vary according to the total weight of the shipment.
Exchanges and Returns: We have 21 days exchange and return policy. However, we do not accept returns for worn goods, including any Earrings. Buyers pay the return cost if items are returned due to change of mind.
Refund: Refunds will be given for the faulty items within 3 days after delivery has been received. Once items have returned and approved for a refund, refunds will be made within 5 business days.