Packages are generally dispatched within 2 days after receipt of payment and are shipped via AUS Post or Courier Please with or without tracking and drop-off without signature.
If you prefer delivery by Australia Post extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fee includes postage cost only. Handling fee will not be charged, whereas shipping fee may vary according to the total weight of the shipment.
Express Postage will Require 1 day of Handling time.
Estimate Delivery time
All orders are shipped via Australia Post or Courier Please at the following rates:
|Australia (over $35)||Free|
|Australia (under $35)||$7.50|
|Australia (Metro Area)||1 -3 business days|
|Australia (Regional Area)||5 – 10 business days|
|New Zealand||3 – 9 business days||$12.90|
|Rest of World (Starts from)||7 – 15 business days||$12.90|
Exchange, Returns of Damaged Items.
Exchanges and Returns: We have 90 days exchange and return policy. However, we do not accept returns for worn goods, including any Earrings. Items eligible for exchange and returns must be unused, undamaged and in its original packaging. Buyers pay the return cost if items are returned due to change of mind.
Refunds will be given for the faulty items within 3 days after delivery has been received. Once items have returned and approved for a refund, refunds will be made within 5 business days.
Should you have further questions, contact us @ [email protected]